Start to finish, exceptional service

Alexandra Brough · Hesa Downtown Ubud · July 2026

Start to finish, exceptional service. Beautiful setting. Indulgent and healing experience. Ritualistic relaxation and highly therapeutic. The administrative staff kindly charged my phone for me while I attended the session and arranged a motor bike transfer for me when I accidentally went to the wrong address. Feeling well cared for.

More guests on Friendly staff

Nov 2026

Absolutely incredible experience from start to finish!

Absolutely incredible experience from start to finish! Everything was perfect and I honestly felt so well taken care of from the moment I arrived. The staff were amazing so warm, welcoming and attentive, making sure I was comfortable throughout the whole experience. I had the hammam adventure treatment and it was honestly one of the best spa experiences I've ever had. A special thank you to Yuli, my therapist, for making the experience so amazing. She was absolutely lovely and did such a wonderful job. If you're in Ubud this is definitely a must-try!

Katsiaryna Lisouskaya
Hesa Downtown Ubud
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Hesa Wellness Spa · Ubud

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