From the moment I arrived, everything was professional, kind
Carmen Kahl · Hesa Wellness Spa · July 2026
From the moment I arrived, everything was professional, kind, and warm. Communication was on point throughout, and it was clear this team truly cares about the guest experience. I booked the Korean Zen package with Julie, who is an absolute angel, skilled, intuitive, and so genuinely caring that it elevated the whole treatment. The setting itself is a huge part of the magic, peaceful and quiet, with zero road noise, which is rare to find in Ubud. The welcome drink and the after-treatment tea and fruit were such a thoughtful touch, and the amenities overall were exceptional. If you’re visiting Ubud and want a spa day that actually delivers on relaxation and quality, Hesa Spa is it. Highly, highly recommend, ask for Julie if you can!
What can I say about this morning? Everything was perfect! The spa and the Korean massage were incredible – the best massage of our entire trip! The kindness and professional skill were outstanding. Thank you for sharing this moment with us!
From the moment you arrive, you are completely taken care of! First with some water and iced tea while the kind staff confirm your treatments. We got the Korean zen treatment and enjoyed every moment - first the hot plunge, cold plunge, and sauna, then a body scrub, followed by an avocado wrap, and then a bubble treatment which was incredibly relaxing. We ended with a Balinese massage that literally put me to sleep. After everything, you change in a designated area. At the end, the staff walks you to a nice, shaded, cool seating area to give you delicious, fresh dragon fruit and papaya and tea. They even surprised us with cake for our honeymoon. I haven't felt this relaxed in a while and would come back again!
Super relaxing time at Hesa spa. My husband and I did the Korean Zen treatment and the massage therapist were so kind, catered to our body’s specific needs, and very professional. It also was our first time doing a hot and cold plunge, and we loved it! Highly recommend!