Friends & family reviews

Reviews from guests who came with friends, sisters, parents and kids.

214 five-star reviews mention friends & family.

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Friendly staff2,322Deep relaxation1,843Balinese massage831Best in Bali754Cold plunge pool712Clean601Beautiful place520Balinese Bliss512Great value483Bubble massage425Body scrub425Steam room423Couples410Hydrotherapy338Tea & snacks320Hammam292Facial275Sauna259Hot pool254Friends & family214Korean Zen182Special occasion127Hammam Adventure103Foot massage78Boreh75Hot stone71Head & hair62Deep tissue62Korean scrub53
Nov 2026

This is our third time in Ubud

This is our third time in Ubud, and each time we've come to this spa. The services are exceptional and the staff is truly wonderful. We are two adults with our 8-year-old daughter, and they always give her special attention. Don't hesitate! A huge thank you to Dwi, who took excellent care of me.

Wendy LEMPASZAK (Le Comptoir de Mia)
Hesa Wellness Spa
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Sep 2026

A calm, lovely place

A calm, lovely place. I had the Balinese Bliss with Suani. From the warming rub to the massage to the facial, truly exceptional. I don't know what sort of magic she did to my legs to make me nearly fall asleep during the session. The entire place is peaceful and thoughtful: start with a shower, then bring your bathing suit to use the hot and cold plunge pools. After that, you're escorted for services and given a disposable modesty garment (if you wore your own undergarments they'd be soaked). You'll be rubbed and looked after carefully based on the presheet you complete asking for massage pressure, preferred scent oil (or no scent), skin type, whether you'd like your hair washed or not, and a diagram indicating areas you do and do not want touched. When your service is concluded, you'll be given fruit and tea. They take card, with a 2% fee, but bring some cash to tip the person who looked after you. There is zero pressure to do so, but they leave a small envelope should you wish to, in the locker where you store your items.

Melissa Schober
Hesa Wellness Spa
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Sep 2026

My friend and I experienced a package together including a body…

My friend and I experienced a package together including a body scrub and a massage, and the service and atmosphere were both incredible! Highly recommended!

allie hughes
Hesa Wellness Spa
Sep 2026

We had a whole family spa experience which was perfect

We had a whole family spa experience which was perfect. My two boys had their first massage experience at 10 years old. ‘Top marks’ one said

Dave Hayes
Hesa Downtown Ubud
Sep 2026

Exceptional place

Exceptional place. The gardens are beautiful and tranquil. The bungalows and massage rooms are in beautiful Balinese style. 3 hours having the Hamman Adventure for my teenage daughter and I. Never have I experienced such calmness from the moment you walk into the tropical gardens. Blissful and serene. Calming music, with fish playing in the ponds and butterflies in the garden. The staff are amazing. Pure Balinese bliss My daughter loved the bubble wash. Actually so did I as I have never experienced a sensation like that before. I am so grateful

Vanessa B
Hesa Wellness Spa
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Sep 2026

This place wa recommended by friends and we decided to the…

This place wa recommended by friends and we decided to the Hamman Treatment and it was a wonderful experience! Money 100% worth!

Vincent Hafner
Hesa Wellness Spa
Aug 2026

I had an amazing experience at Hesa Spa!

I had an amazing experience at Hesa Spa! The 30-minute access to the facilities was the perfect way to relax before the treatment, and the 60-minute Balinese massage was absolutely incredible. The massage was so relaxing and professionally done, I felt completely refreshed afterwards. I honestly feel like a new person! Highly recommended if you’re looking for a great place to unwind and treat yourself.

Marta Grillo
Hesa Wellness Spa
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Aug 2026

My friends gifted me a spa treatment and it was very relaxing

My friends gifted me a spa treatment and it was very relaxing. All the staff is very kind and caring. Expecially the facial treatment was absolutely stunning.

Giovanni Simon
Hesa Downtown Ubud
Aug 2026

We were a family of five at the spa

We were a family of five at the spa. We had the Balinese massage. It starts with a 30-minute session alternating between a steam bath and hot and cold pools. This is followed by the massage. Everything was perfect. The therapists catered to individual needs. We were completely relaxed and refreshed afterward. We highly recommend this spa.

Darius Pielorz
Hesa Downtown Ubud
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Aug 2026

Completely blissed out

Completely blissed out. Heaven on earth. I feel so pampered and relaxed. Hesa is just beautiful, from the gardens to the staff. I can not recommend enough. We will be back every visit from now on and will be recommending to all our friends (and random people we meet). Edit - 18 months later I have been again. Just as good as I remember. This time I’ve brought my daughter along to enjoy. We are both beauty therapists and have loved being the ones getting pampered for a change. Highly recommend.

Alexandra Power
Hesa Wellness Spa
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Aug 2026

An Amazing Day at Hesa Wellness 🌺✨ Today

An Amazing Day at Hesa Wellness 🌺✨ Today, my best friend and I had the most incredible experience at Hesa Wellness in Ubud, Bali. 🌴💆‍♀️ From start to finish, everything was absolutely amazing. The staff were so professional, welcoming and attentive, and the Balinese Bliss Treatment was simply divine. I highly recommend it! Three beautiful hours of pure relaxation, pampering and bliss. 💕 We both walked out feeling completely relaxed, refreshed and absolutely amazing! A huge thank you to all the wonderful staff at Hesa Wellness for making our experience so enjoyable and memorable. We loved every minute! ❤️ ✨🌺 Thank you, Hesa Wellness, for an unforgettable experience! 🌺✨

Lisa Mckinney
Hesa Downtown Ubud
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Aug 2026

A comfortable experience can make a person completely lose…

A comfortable experience can make a person completely lose consciousness.

吳峰聿
Hesa Downtown Ubud
Aug 2026

An experience my family and I will never forget

An experience my family and I will never forget. All of the staff and massage therapists go above and beyond. The ambiance is so zen.

Debbie Lopez-Feibus
Hesa Wellness Spa
Aug 2026

My mum and I had the Bali Bliss spa package - it was phenomenal

My mum and I had the Bali Bliss spa package - it was phenomenal. Steam room, hot/cold therapy (with instructions), full body scrub, wash and massage, hair wash, facial - omg we were relaxed that’s for sure. Finished with a great portion of fruit and tea. The moment we walked through the door until the end, the staff were so polite and respectful. Great addition of an easy and quick form to complete prior to service so staff know what you want too - big tick ✅ Thank you Hesa 💕

Meg Clohessy
Hesa Downtown Ubud
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Aug 2026

A perfect experience!

A perfect experience! This place is gorgeous, all of the staff are welcoming and lovely. From the minute you get there until you leave you are treated so well. I did a three hour package treatment with a full body Korean scrub, it included 30 minute access to hot and cold plunge pools and a sauna, a body scrub, hair wash and massage, an hour oil massage, a facial, and more things I’m probably forgetting. It was so insanely cheap for the experience I got, it was $105 aud which blows my mind. Back home I feel like this experience would have cost $500 minimum. This place is worth every single cent and more, make sure you tip well because it is so deserved! The facilities are clean and comfortable, gorgeous greenery, the treatment was incredible, the massage therapists were wonderful and gave perfect massages respecting any touch boundaries you asked for. Bring your swimsuit for the plunge pools and sauna, they provide disposable underwear you can use during your treatments. They provide towels, sarongs, showers, toiletries, hair dryers, they thought of everything! Tip for fat travellers: bring your own underwear to wear during the treatment, they have disposable underwear but it was way too small for me so I wore my own! COME HERE! Thank you so much 🙏✨

Maeve
Hesa Wellness Spa
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Aug 2026

I had the most incredible experience with the Balinese Bliss…

I had the most incredible experience with the Balinese Bliss 3-hour package! From start to finish, everything was absolutely amazing. The treatments were so relaxing and exactly what I needed after travelling. I left feeling completely refreshed, relaxed, and like a whole new person! I would 100% recommend the Balinese Bliss package to anyone visiting Bali. It was such an amazing experience and definitely one of the highlights of my trip! ❤️

Joey Nesbitt
Hesa Downtown Ubud
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Aug 2026

It was AMAZING !

It was AMAZING ! My friend and I had the Balinese Bliss, the ladies were so kind, welcoming, I would directly go for a round 2 without hesitation ! The please is so peaceful, green and pretty!

Marine Drouard
Hesa Wellness Spa
Aug 2026

I had with my friend the Balinese bliss, it was amazing

I had with my friend the Balinese bliss, it was amazing, so relaxing, the masseuses and the staff if very nice and very good ! I 100% recommend

Marie Marechal
Hesa Wellness Spa
Aug 2026

My daughter and I had the most blissful experience at Hesa Spa

My daughter and I had the most blissful experience at Hesa Spa. From the moment you arrive, you’re welcomed into a peaceful, beautifully designed oasis that immediately sets the tone for complete relaxation. We chose the Balinese Bliss package, beginning with the steam room and hot and cold plunge pools, followed by a body scrub, bubble bath, massage, and facial. Every treatment was exceptional, and the entire experience felt luxurious, calming, and deeply restorative. The staff were warm, gracious, and attentive and if you’re visiting Ubud, Hesa Spa is a truly special experience and an absolute must.

Jane Armitage
Hesa Wellness Spa
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Aug 2026

Best spa experience ever!

Best spa experience ever! My husband and I did the Bliss Experience (3 hours), and wow… I walked out feeling like a completely different person. It felt like layers and layers of stress had melted away from my body. Every part of the experience was relaxing, the staff were incredible, and we left feeling refreshed, lighter and completely rejuvenated. Highly recommend if you’re looking to truly unwind while in Bali!

Barbara McHugh
Hesa Wellness Spa
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Aug 2026

What a lovely experience

What a lovely experience. We came as a family. Two adults and 1 kid. And it was just perfect!

Mariana -
Hesa Wellness Spa
Aug 2026

We visited this spa with our whole family and had a wonderful

We visited this spa with our whole family and had a wonderful, relaxing experience. The atmosphere was peaceful, the spa was very clean, and everything was well maintained. The staff were incredibly friendly, attentive, and made us feel welcome from the moment we arrived. We truly enjoyed our time here and would highly recommend it to anyone looking for a relaxing spa experience.

Irina Dede
Hesa Downtown Ubud
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Jul 2026

I had the Korean Zen treatment at Hesa Spa Ubud

I had the Korean Zen treatment at Hesa Spa Ubud, and I left feeling like a completely new person. From the moment I walked in, the staff was incredibly warm and attentive. What impressed me most was how personal everything felt, they took the time to ask about my skin concerns and tailored the facial accordingly. I was even able to read through the ingredients of the products used, which I really appreciated as someone who cares about skincare. The massage was just as impressive. The therapist found exactly my problem areas without me having to say much, you can tell they truly know what they’re doing. The whole experience lasted three wonderful hours, and it ended perfectly with tea and a fresh fruit platter. If you’re looking to completely switch off and disconnect for a few hours, I can’t recommend this spa warmly enough. I’ll definitely be back!

Mai Pham
Hesa Wellness Spa
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Jul 2026

The most perfect spa and a must do whilst in Ubud

The most perfect spa and a must do whilst in Ubud. Such a tranquil space with lots of beautiful areas to relax. My friend and I did the Balinese package which was 3 hours of pure relaxation and bliss. The steam room, hot and cold plunge were a lovely way to start, followed by an incredible spice scrub, volcanic mask, the perfect massage and facial massage. The staff are so attentive and I appreciate they checked before we began about what we wanted. I have sensitive skin on my face so opted for a facial massage rather than a facial which was nice and they talked through areas we would like to focus on during the full body massage and any areas to avoid. Honestly cannot fault the experience! I would love to come back regularly!

Brittany Irwin
Hesa Wellness Spa
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Jun 2026

Lovely and peaceful spaces, wonderful staff, great treatment!

Lovely and peaceful spaces, wonderful staff, great treatment! Do note that doing treatment together you share a room - mum and I got a wee jumpscare out of that!

Tracy Crossland
Hesa Wellness Spa
Jun 2026

Fera was absolutely amazing the whole time me and my friend…

Fera was absolutely amazing the whole time me and my friend were doing the Korean zen package and she absolutely healed me. I have had a rough morning going to a hike and was sleep deprived. I fell asleep during most of my package and she was so gentle and patient the entire timeee! Cannot recommend this place more I will come back and will bring family here too!

Sara Panahi
Hesa Downtown Ubud
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Jun 2026

Such an incredible experience!

Such an incredible experience! My mom and I did the 3 hour Korean glow experience and it was wonderful. The staff are lovely and so is the place.

Karmen Wiid
Hesa Wellness Spa
Jun 2026

An incredible 3-hour Balinese spa experience: hammam

An incredible 3-hour Balinese spa experience: hammam, alternating 40-minute and 9-minute baths, a warming Balinese spice scrub, an amazing sensory bubble massage, a wrap-around volcanic stone scrub, shampoo, a Balinese oil massage, a facial, and at the end, a dragon fruit and papaya cup followed by a surprise for my friend's birthday 🤩😍🤩 It was wonderful!

Alice B
Hesa Wellness Spa
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May 2026

It's a great place

It's a great place. The service is high quality, at a reasonable price of about 5,000 rubles per person. We ordered a Korean treatment. We got a scrub, a foam massage, a good full-body massage, a facial mask, a sauna, and hot fruit tea at the end. We really enjoyed it. We spent over three hours there. They had everything: towels, a hair dryer, even micellar water for makeup removal.

Юлия Ковалева
Hesa Wellness Spa
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May 2026

Oh my goodness I just experienced the most amazing 90 minute…

Oh my goodness I just experienced the most amazing 90 minute massage. From the moment we arrived we were treated so beautifully. From herbal tea, to pampering, followed by lovely tea once again with beautiful fruit and a sweet biscuit. The Beautiful ladies surprised us with some beautiful cake for my friends birthday. So very special I highly recommend Hesa Spa. I will be back Thankyou so much. 💕

sheila HENLEY
Hesa Wellness Spa
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May 2026

Amazing experience

Amazing experience. I went for the Korean scrub and added reflexology. 3 hours of bliss. Cannot recommend enough. I feel like a new person

Troy Aherne
Hesa Downtown Ubud
May 2026

The best

The best. For sure one of the best experiences in Bali, and the best spa in my life till now. Beautiful, peaceful, even if in the middle of Ubud. I had the Hamman experience and it was out of this world. 30min cold pool/hot pool/ steam room, then body scrub wih lots of water, bubbles (you have to try!) Then amazing massage with Iluh (perfect pressure, long strokes, presence and care. Like enveloped by motherly energy) and then foot massage and facial. Thank you so much! Definitely will come back and recommend 👌

maria soares
Hesa Downtown Ubud
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May 2026

Wow this is amazing experience that personal are so…

Wow this is amazing experience that personal are so professional and special they gime special present for Mother's Day

Sonia Hernandez
Hesa Wellness Spa
Apr 2026

Amazing three hour Korean zen package with the very best of…

Amazing three hour Korean zen package with the very best of friends…. Loved it!

Dan Sylvester
Hesa Wellness Spa
Apr 2026

Beautiful, clean, and attention to detail!

Beautiful, clean, and attention to detail! I can with 6 friends and they were great to accommodate us and we had to place to ourselves. We were celebrating a birthday and a graduation and they kindly gave us cake and a rose each to celebrate. Everything is well thought out! We were given a lucky dip incentive (drink reward) for leaving a review but no pressure to give a good rating so I do believe the reviews are true! Recommend reiterating harder pressure if you prefer it! :)

Hala
Hesa Wellness Spa
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Apr 2026

I don’t have enough words to describe how wonderful our…

I don’t have enough words to describe how wonderful our experience here was. Me and my mom came and did the 3.5 hour treatment “Bali bliss” and it was the best spa day I’ve experienced. The women who treated us (Anik, Desak, and Ewik) were deeply intuitive and highly skilled. The treatment itself was highly unique, working closely with the spiritual element of water. I recommend this 100%, incredibly powerful Thank you so much ladies!!!!

Melia Bartlett
Hesa Wellness Spa
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Apr 2026

This place is PURE BLISS!!

This place is PURE BLISS!! Me and my daughter wanted a spa day before leaving Bali. We got the full body Balinese massage, body scrub, volcano scrub, shampoo and conditioner hair wash, and the facial. Our time here also included the steam room, hot and cold plunge, tea, infused waters and everything Zen. Anik, Desak, and Ewik were beyond kind and professional. Don’t skip on this one!

Bobby Kay Bartlett
Hesa Wellness Spa
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Apr 2026

Me and my friend had an amazing experience with the Hammam…

Me and my friend had an amazing experience with the Hammam Adventure spa package. We chose the 3 hours treatment, and everything was handled so professionally from start to finish. The service was incredibly attentive, and every detail was well taken care of. By the end of the session, I genuinely felt refreshed from head to toe, like my whole body had been reset. It left my body feeling warm, relaxed, and completely at ease. I would definitely recommend coming here in the afternoon of your second last day of the trip. It’s the perfect way to unwind before heading home. Booking is also very easy, you can just make a reservation a few days in advance or even one day before. Definitely a five-star experience. Every part of it was worth it, and I would highly recommend it to anyone looking for a truly satisfying spa experience.

Elena
Hesa Wellness Spa
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Mar 2026

The best thing I have ever done in my life

The best thing I have ever done in my life. I can’t recommend this more. I brought me and my 4 best friends for the 3 hour Korean experience and it was amazing. No complaints.

Alana Capote
Hesa Wellness Spa
Mar 2026

The best massage experience with the nicest staff!

The best massage experience with the nicest staff! Would go back and recommend to family and friends

Tamam Aburayyan
Hesa Wellness Spa
Mar 2026

The best bubble massage I’ve ever tried

The best bubble massage I’ve ever tried. This place is true heaven for relaxing. Will come back again and recommend to my friends. Thank you!!

Anastasiia Kulish
Hesa Downtown Ubud
Mar 2026

The best massage!

The best massage! One of the best sessions in my life! Me and my friends are happy, thank you 🙏🏻

Мария Шамгунова
Hesa Wellness Spa
Mar 2026

My wife and I had Balinese couples massages at Hesa

My wife and I had Balinese couples massages at Hesa. The staff were kind, attentive, helpful, and very friendly. Thank you for everything, Hesa ​​Family 🙏

arif genc
Hesa Wellness Spa
Mar 2026

Everything about this experience has been truly amazing!

Everything about this experience has been truly amazing! I decided to treat myself and came for a 3h Bali bliss at the spa. The staff are all very welcoming friendly and professional. The facilities are beautiful, very relaxing, like an oasis in the middle of Ubud. Everything very clean, organised, pure luxury. The treatments were next level of what I’ve experienced in other places and countries, the Boreh treatment is sensational very unique, the bubble massage very nurturing like a warm hug and the Balinese massage was very relaxing. I leave this place feeling like a new person, floating in clouds and very grounded and present. Thank you! I’ll definitely be back.

Zoraida Gimeno
Hesa Wellness Spa
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Mar 2026

My sister and I booked a 3 hour Korean Zen Treatment

My sister and I booked a 3 hour Korean Zen Treatment, it was the most wonderful experience I have ever had. The staff were so friendly and professional. They even surprised us with a cake and sang Happy Birthday. I would recommend this spa to anyone visiting Ubud. A hidden gem off the main street and a beautiful, relaxing oasis at a very reasonable price. We will be returning for sure!

Kelly Redan
Hesa Downtown Ubud
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Mar 2026

If you’re in Ubud and looking to truly spoil yourself

If you’re in Ubud and looking to truly spoil yourself, I can’t recommend Hesa Wellness Spa highly enough. My mother and I booked the Hammam package, and it was absolutely outstanding from start to finish. The bubble massage was a highlight — such a unique and relaxing experience — and our masseurs were absolutely lovely, warm, and incredibly skilled. The whole experience felt indulgent, calming, and beautifully done. If you’re visiting Ubud, do yourself a favour and make time for this place. ✨

Natasha Collier
Hesa Wellness Spa
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Hesa Wellness Spa · Ubud

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